Privacy Policy

Effective date: September 8, 2026

Urban Vacation Properties, LLC, doing business as Urban Oasis AMI (“Urban Oasis,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit urbanoasisami.com, request information, make or inquire about a reservation, or participate in our text-message program.

INFORMATION WE COLLECT

We may collect information you provide directly, including:

• Your name, email address, telephone number, mailing address, and reservation details.

• Preferred travel dates, party size, property preferences, and messages you send us.

• Your consent to receive email or text-message communications.

• Your communication preferences, including opt-in and opt-out requests.

We may also collect limited technical information through our website, such as browser type, device information, IP address, and site-usage data, where permitted by law.

HOW WE USE INFORMATION

We may use information to:

• Respond to inquiries and manage reservations.

• Provide guest service and information about Urban Oasis properties.

• Send marketing emails or text messages when you have provided the required consent.

• Maintain records of consent, communication preferences, and opt-out requests.

• Operate, secure, analyze, and improve our website and services.

• Comply with legal obligations and protect our rights.

SMS PRIVACY

If you opt in to the Urban Oasis AMI text-message program, we may use your mobile number to send occasional property news, availability notices, and promotional messages.

Mobile opt-in information and consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. We may share information with service providers that help us operate the messaging program, such as our SMS platform and telecommunications providers, solely as necessary to deliver and manage messages, process replies, maintain consent records, and honor opt-out requests.

You can opt out at any time by replying STOP. For assistance, reply HELP or contact us using the information below.

SERVICE PROVIDERS AND OTHER DISCLOSURES

We may disclose information to vendors that provide website hosting, reservation tools, email, SMS delivery, analytics, security, payment processing, or other operational services. These providers may use information only to perform services for us, subject to their agreements and applicable law.

We may also disclose information when required by law, to respond to valid legal process, to protect safety or rights, or as part of a merger, sale, or transfer of business assets.

DATA RETENTION AND SECURITY

We retain information only as long as reasonably necessary for the purposes described in this policy, including maintaining records of consent and opt-out requests. We use reasonable administrative, technical, and physical safeguards, but no method of transmission or storage is completely secure.

YOUR CHOICES

You may:

• Opt out of marketing texts by replying STOP.

• Ask for SMS assistance by replying HELP.

• Opt out of marketing emails using the unsubscribe instructions in the message.

• Contact us to request access to, correction of, or deletion of information, subject to applicable law and necessary business records.

CHILDREN’S PRIVACY

Our website and marketing programs are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. The revised version will be posted with a new effective date.

CONTACT US

Urban Vacation Properties, LLC

Urban Oasis AMI

Holmes Beach, Florida

Phone: 352-682-4030

Email: urbanoasis314@gmail.com

Website: https://urbanoasisami.com